We receive lots of feedback with frequently asked questions from military shipping to adding notes. That's why we've compiled this list of our top frequently asked questions to help.

Video thumbnail
Product image

SHIPPING EXAMPLE

Name: SGT John Paul Jones 
Address: USS Bonhomme Richard (LHD)  
Address 2: Unit 1776, Box 0704 
City: FPO
State: AE (Armed Forces Europe) 
Zip Code: 12345 (Only use the first 5 digits of an address)


Do You Ship to "insert base"?

Yes
Troopster ships care packs to all military bases and commands, from Afghanistan to Submarines hundred of meters under the Atlantic Ocean.

How Do I Add Notes?

To add a note to your care pack, write in the note section at the checkout where you'll see 'note to seller'. Anything you write in this section will be printed and added. 

If I add multiple care packs or items, will it go out as one care package?

Yes
When you add more than one kit or items to your cart/order we'll send it out as one care pack.

The block heading

Use this text to share information about your brand with your customers.

View More

The block heading

Use this text to share information about your brand with your customers.

View More

The block heading

Use this text to share information about your brand with your customers.

View More

Have a Question? Ask Us!

Do you have a question regarding military life, care packages, shipping or anything else military-related? Leave a comment and we'll see how we can help!